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REFUND & RETURN

Last updated: 26.10.2025

We want you to love your purchase from Luxe and Liora.
If you are not completely satisfied, we’re here to help!

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🔁 Returns

You may request a return within 14 days of receiving your order.
To be eligible for a return:
• The item must be unused and in its original packaging.
• You must provide proof of purchase (order number or receipt).

Please contact us at [your email address] before returning any item.
We will provide you with the return instructions and address.

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💳 Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

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⚠️ Non-Returnable Items

Due to hygiene reasons, used beauty tools or personal care items cannot be returned or refunded.

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🚚 Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos.
We will send you a replacement or offer a refund.

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📩 Contact Us

If you have any questions about our return and refund process, please contact us at:
📧 support@luxeandliora.com

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